Knowing you were encountering a problem, we desperately hope to fix it, and this is the reason our support invited you to provide more details (like a screenshot showing the problem and log files, etc.) for troubleshooting, and this was also the reason we didn't process a refund for you in the first place. For your case, please allow us to explain it in more detail and see how we could assist you further. Sorry to hear that you didn't have a good experience with our support team, we'll keep improving and bring a better and better experience interacting to each user.
We are always desiring every interaction the customer has with us to be as smooth and as hassle-free as possible. Whenever I run into people who want to be able to perform captures, this is the product I tell them about.
#Wondershare allmymusic coupon how to
Similarly, I would not be surprised if the few low ratings are not because people did not read or otherwise actually learn how to use this software. I used what must have been close to the first version for years, only becoming aware of this much more recent iteration only when the older one began to fail to make successful captures, so the only complaint/suggestion I have is that the fact of upgrades or similar new developments be better communicated to users. I am in the small minority in that I use a Macintosh computer, but have found that the conversion side of this app (mostly mp4 to mov when necessary) is both fast and accurate, as is the capture itself. I have and have bought a few capture apps, but this one is the one that is most reliable.
Personally, I am happy that this application existsīased on my personal experience over several years, I am puzzled by the three-star average - especially since it does not seem to be explained by the distribution of ratings also shown.
0 kommentar(er)
